Shipping & Delivery
1. Shipping Methods
Our store works with major and reliable courier companies including DHL, DPD, UPS, FedEx, and GLS for all our deliveries. As soon as your order is shipped, we will send the tracking information to your registered email address, including the shipping date, tracking number, and tracking link.
2. Shipping Origin
All orders are dispatched from our Local EU Warehouses.
3. Shipping Destinations
We currently ship to all EU countries (except for Cyprus, Malta, and certain remote islands).
Note: We do not process or ship orders to the United Kingdom.
4. Shipping & Processing Time
| Ship From | Ship To | Estimated Shipping Time | Order Processing Time |
| EU Warehouses | All EU countries (except for Cyprus, Malta, and remote islands) | 3-5 business days | 1-2 business days |
| EU Warehouses | Ireland | 3-7 business days | 1-2 business days |
Important Note: The shipping times mentioned above are estimated and may be influenced by distance, holidays, customs policies, carrier delays, or other external factors.
5. Shipping Costs
| Country | Free Shipping (For Orders over €39.99) | Standard Shipping Cost (Orders ≤ €39.99 & Weight < 3kg) | Heavy Goods Shipping Cost (Orders ≤ €39.99 & Weight ≥ 3kg) |
| Denmark | Free | €11.00 | – |
| Netherlands | Free | €11.00 | – |
| Bulgaria | Free | €13.00 | €17.00 |
| Croatia | Free | €13.00 | €17.00 |
| Austria | Free | €10.00 | – |
| Belgium | Free | €10.00 | – |
| Luxembourg | Free | €10.00 | – |
| Greece | Free | €15.00 | €18.00 |
| Italy | Free | €18.00 | – |
| Latvia | Free | €9.00 | – |
| Germany | Free | €9.00 | – |
| France | Free | €12.00 | – |
| Slovenia | Free | €12.00 | – |
| Poland | Free | €5.00 | – |
| Ireland | Free | €15.00 | €18.00 |
| Estonia | Free | €10.00 | €12.00 |
| Sweden | Free | €17.00 | – |
| Lithuania | Free | €8.00 | – |
| Slovakia | Free | €8.00 | – |
| Hungary | Free | €8.00 | – |
| Czech Republic | Free | €8.00 | – |
| Romania | Free | €13.00 | €16.00 |
| Finland | Free | €15.00 | €18.00 |
| Portugal | Free | €11.00 | €15.00 |
| Spain | Free | €12.00 | €16.00 |
Extended Area Surcharges: Additional shipping fees may apply for certain remote regions or islands. If your address falls under an extended delivery area, our customer service team will reach out to you with details prior to shipment.
6. Contact Us
If you have any questions regarding your shipment or delivery coverage, please feel free to contact our support team at: support@kukirinx.com
