Privacy Policy

Last Updated: August 2026

This Privacy Policy applies to the website kukirinx.com (hereinafter referred to as “the Site”), operated by our independent retail team. This policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, place orders, subscribe to newsletters, contact customer support, or interact with our brand services. It complies with the General Data Protection Regulation (GDPR) and other applicable global data protection laws.

By accessing and using this website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Our Commitment to Data Protection

We are fully committed to protecting the privacy and security of all user personal data. We process personal data fairly, lawfully, and transparently. We only collect and use your personal information for legitimate, specified business purposes, including optimizing our website services, completing order fulfillment, providing after-sales support matching our 1-year product warranty period, and complying with legal and regulatory obligations. We will never misuse, sell, or trade your personal data without your explicit authorization.

2. Data Security Measures

We implement strict technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, loss, or misuse. All data transmission between your browser and our Site is encrypted via SSL/TLS secure encryption. Your personal and order data is stored on password-protected, firewall-secured servers. All third-party service providers we cooperate with are required to maintain equivalent data security standards and process user data strictly in accordance with legal requirements.

In the event of a confirmed personal data breach, we will notify affected users and relevant regulatory authorities within 72 hours as legally required.

3. Personal Data We Collect

We only collect necessary personal data for normal business operation and order processing:

  • Contact Data: Email address, full name (including email authorized via third-party login platforms)

  • Shipping & Order Data: Full name, country/region, contact phone number, shipping address, and order details for delivery

  • Payment Data: Payment method, transaction amount, and payment status (note: we do not store full credit card numbers; all payment processing is handled by third-party payment processors such as PayPal and Stripe)

  • Technical Data: Browser type, device information, IP address, website access records, and browsing behavior collected automatically via cookies

  • Communication Data: Messages, consultation records, and feedback content when you contact our customer service

Age Restriction: Our website is intended for adult users only. We do not knowingly collect personal data from children under the age of 18. If you are under 18, please do not use our website or submit any personal information.

4. How We Collect Your Data

4.1 Direct Collection: We collect data you actively submit when you register an account, place an order, subscribe to our newsletter, submit a consultation form, participate in market research surveys, contact customer support, or log in via third-party social platforms.

4.2 Automatic Collection: We automatically collect technical browsing data through cookies, server logs, and other standard website tracking technologies when you browse our Site.

4.3 Third-Party Authorized Collection: We may obtain your basic public data from authorized third-party partners, including Google analytics platforms, affiliate marketing networks, and social media login platforms.

5. Legal Basis & Purposes of Data Processing

We process your personal data strictly based on the following legal bases under GDPR:

  • Your explicit consent

  • Performance of a contract (order fulfillment, payment processing, 1-year after-sales warranty service)

  • Legitimate business interests (website optimization, marketing improvement, fraud prevention)

  • Compliance with legal statutory obligations

We use your personal data for the following legitimate purposes:

  • Register, verify, and manage your user account

  • Process payments, complete order production, logistics delivery, and 1-year warranty after-sales support

  • Send order updates, service notifications, and respond to your inquiries

  • Optimize website functions, user experience, and product services

  • Conduct data analysis, market research, and marketing effect evaluation

  • Recommend products, discounts, and promotions that match your preferences

  • Send abandoned cart reminders to improve order completion rate

  • Prevent fraudulent transactions and ensure website security

Data Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Order-related data is retained for 2 years after order completion (aligning with our 1-year product warranty plus an additional buffer for after-sales service). Financial and tax-related data is retained for the legally required period (up to 10 years in some jurisdictions). Marketing data is retained until you unsubscribe. You may request deletion of your data at any time, subject to legal retention obligations.

We will only use your data for the purposes stated above. If we need to process your data for new unrelated purposes, we will notify you in advance and obtain corresponding authorization.

6. Cookies Policy

Our website uses cookies and similar tracking technologies to distinguish your browsing preferences, remember your settings, optimize website functionality, analyze traffic data, and deliver targeted marketing content.

6.1 Cookie Consent: When you first visit our website, a cookie banner will appear requesting your consent for non-essential cookies. You can accept all cookies, reject non-essential cookies, or customize your preferences. Your choice is saved and can be modified at any time via the cookie settings link in our footer.

6.2 Types of Cookies We Use:

  • Necessary Cookies: Essential for website normal operation, login verification, and order process. Cannot be disabled.

  • Analytics Cookies: Used by Google Analytics to count visitor volume, analyze browsing habits, and optimize website performance.

  • Marketing Cookies: Used by Facebook and Google Ads to deliver targeted advertisements and evaluate marketing effectiveness.

6.3 User Control: You can disable or clear cookies through your browser settings at any time. However, disabling cookies may cause partial website functions to fail or fail to retain your personalized preferences.

6.4 Third-Party Cookies: Our website contains links to third-party platforms. We are not responsible for the cookie policies of third-party websites.

7. Data Sharing & Disclosure

We will never sell, rent, or trade your personal identifiable data to third parties for commercial purposes. We only share your data in the following limited and legal scenarios:

  • Service Providers: Share necessary information (name, phone, shipping address) with logistics providers, payment processors (PayPal, Stripe), anti-fraud screening services, and technical service providers to complete order fulfillment and website operation.

  • Legal Requirements: Disclose data when required by court orders, law enforcement investigations, or legal regulations to protect our legal rights and prevent fraud and illegal behaviors.

  • Business Transfer: In the event of enterprise merger, acquisition, or asset transfer, user data may be transferred as part of business assets, still subject to this Privacy Policy.

  • Anonymous Data Sharing: Share anonymous, non-identifiable statistical data with marketing partners for industry analysis and business optimization.

7.1 International Data Transfers: We use service providers (including Google, Facebook, PayPal, and Stripe) that may process data in countries outside the European Economic Area (EEA). When transferring data to third countries, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data receives adequate protection.

8. Your Data Rights (GDPR Compliance)

As a user located in the European Economic Area (EEA), you have the following complete personal data rights:

  • Right to access: Request a copy of your personal data stored by us

  • Right to rectification: Correct inaccurate or incomplete personal data

  • Right to erasure (“right to be forgotten”): Request deletion of your personal data (when no legal or warranty-related retention obligation applies)

  • Right to restriction of processing: Request to suspend data processing under specific conditions

  • Right to data portability: Obtain your personal data in a readable, transferable format

  • Right to object: Object to data processing for marketing or legitimate interest purposes

  • Right to withdraw consent: Withdraw your previous data authorization at any time

  • Right to lodge a complaint: File a complaint with your local data protection authority if you believe our data processing violates applicable laws

You may exercise the above rights by contacting our Data Protection Officer via email. We will respond to your request within 30 days.

9. Unsubscribe Policy

All marketing emails we send include an official unsubscribe link. You can unsubscribe from promotional emails at any time without affecting your normal order service and after-sales rights.

10. Policy Updates

We reserve the right to update this Privacy Policy irregularly to adapt to business adjustments and legal updates. For major changes, we will notify you via website announcement or email. The updated policy will take effect immediately after publication. The latest update time is marked at the top of this page.

11. Contact Us

If you have any questions, suggestions, or requests regarding this Privacy Policy or your personal data rights, please contact our Data Protection Officer (DPO):

Email: support@kukirinx.com

Response Time: We aim to respond to all privacy-related inquiries within 30 days.